Learn how to defuse workplace tensions, manage difficult interactions, and prevent conflicts from escalating using verbal and non-verbal de-escalation techniques.
Ideal for employees in customer-facing roles, office environments, and frontline positions where conflict may arise.
This training is available as an in-person workshop or live online session. Sessions are interactive and practical, ensuring participants gain confidence in applying de-escalation strategies.
Conflict is a reality in many workplaces – this course ensures your team is equipped with the skills to manage it effectively. Book this course to give your employees the confidence to handle difficult situations professionally.
Equip your team with techniques to defuse tense situations and prevent conflicts from escalating.
Provide employees with practical self-defence skills tailored for the corporate environment.
Empower female staff with strategies and techniques to enhance their personal safety.
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