Safer Staff Training: Lone Workers

Sectors

Retail

Public

Lone Workers

Overview

Lone workers face unique challenges that come with working independently – from unpredictable public interactions to managing tense situations without immediate support. Whether in people-facing roles, remote locations, or mobile settings, their safety can’t be left to chance. At Everyday Self Defence (ESD), we design practical, scenario-based training that gives lone workers the skills and confidence to assess risk, defuse tension, and stay safe on the job.

Specific Challenges for Lone Workers

Unpredictable Customer Interactions

Isolated Working

Remote Support

Time Pressure

Specific Challenges for Lone Workers

Unpredictable Customer Interactions

Isolated Working

Remote Support

Time Pressure

Explore Our Lone Worker Training Solutions

Our training is tailored specifically to the unique challenges faced by public sector teams. Whether you’re interacting with the public, working in the field, or managing teams in high-stress situations, we have a solution for you. Learn more about our Public Sector Training Programme to see how we can address the safety and confidence of your team.

Learn More

Why Choose ESD for Public Sector Teams?

Industry Expertise

Our trainers bring years of experience in conflict resolution, workplace safety and corporate dynamics.

Tailored Approach

We customise our training to fit your organisation’s specific needs, goals, and challenges.

Practical and Actionable

All skills are designed to be applied immediately, boosting confidence and professionalism.

Client Testimonials

Testimonial

"The course was delivered with excellence and it gave my team the confidence they needed to be able to deal with challenging behaviour in a safe and controlled way."

Service Manager, Tokio Marine HCC

Testimonial

"The instructors were fantastic, extremely friendly and approachable, and their knowledge was fantastic. Very encouraging and patient! This is the best course our company has ever provided for us!”

Field Technician, Virgin Media O2

Testimonial

"If you are looking to develop and improve the skills of your security team then I can highly recommend Everyday Self Defence as a training provider. The trainers are clearly very knowledgeable with a wealth of experience. The team learned a lot and they really enjoyed it, especially the practical work."

Security Manager, Fishmongers Hall

Testimonial

"Being a lone worker you leave yourself open to numerous circumstances where you can be attacked injured just for being in the wrong place at the wrong time some of the techniques are some but effective regardless of size or strength"

Ronnie B, Virgin Media O2

Testimonial

"I found the de-escalation training with Everyday Self Defence interesting and relevant. The information was presented in a matter of fact way making it accessible and the learning process enjoyable. I would recommend it to anyone to help navigate the ups and downs of daily life"

Mid & North East Essex, Mind

Testimonial

"We approached ESD to provide conflict resolution training for our public sector staff, addressing the challenges of front-facing roles. They customised the training to suit the needs of each department. Feedback from trainees was overwhelmingly positive. We wouldn't hesitate to engage ESD again in the future."

Head of Community Safety & Corporate Security, Enfield Council

Testimonial

"I approached ESD for a level of specificity and expertise to upskill our staff to deal with conflict. I would not hesitate in using ESD again to fulfil our training needs!"

Head of Corporate Security, Enfield Council

Testimonial

"The instructors were fantastic, extremely friendly and approachable, and their knowledge was fantastic. Very encouraging and patient!"

Field Technician, Virgin Media O2

Testimonial

“I would recommend this course to anybody, to boost their confidence and their skills to keep themselves safe.”

Team Member, SKY

Get more course information.

Ready to make your workplace safer? Contact us today to learn more about our training programmes and how we can help you protect your staff.

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