Tailored Workplace Safety Training
Customised
Overview

Customised programmes are designed for organisations whose training needs do not sit neatly within a single standard programme. We work with you to build the right mix of de-escalation, personal safety, breakaway, conflict management and scenario-based learning around the roles your staff perform and the situations they face.

Skills Covered

Tailored mix of de-escalation, personal safety, conflict management, breakaway, scenario-based learning

Who It’s For
Customised Programmes are suitable for organisations that:
Have multiple teams with different needs
Work in unusual or specialist environments
Need training tailored to specific roles or scenarios
What You'll Learn
De-escalation and communication skills
Situational awareness and personal safety
Breakaway and disengagement principles
Decision-making under pressure
Scenario-based practice linked to real working conditions
How It Works

We begin by understanding the roles your staff perform, the environments they work in and the kinds of challenges they are most likely to face. From there, we shape a programme that fits your operational needs,audience and objectives. This can include combining elements from different Safer Staff programmes, tailoring examples and scenarios to your setting, adjusting the balance between theory, discussion and practical work and creating different strands for different teams if needed.

Why Choose This Course?

Organisations choose Customised Programmes when they need training that reflects their reality rather than a generic template. It allows ESD to shape the content around real roles, real environments and real operational concerns, making the training more relevant and more useful.

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Testimonial
"This course was fantastic - ESD really took the time to understand our needs and tailor it to the way we work. This will help to strengthen my team and the overall way that we deliver our service".
Gareth, Community Safety Manager, LGBT Foundation
Two people role playing a telephone conversation

Get more course information.

Ready to make your workplace safer? Contact us today to learn more about our training programmes and how we can help you protect your staff.

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This programme is ideal for: Organisations looking for bespoke workplace safety training, customised de-escalation training, tailored personal safety training or conflict management training built around specific staff roles and scenarios. It is particularly relevant where organisations have mixed teams, unusual operating environments or a need for training that reflects their own real-world risks and responsibilities.